Privacy Policy

1. Introduction
MixaPlay ("we," "us," or "our") respects your privacy and is committed to complying with Indian data protection laws, including the Information Technology Act, 2000 (IT Act), IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act (DPDPA) 2023. This Privacy Policy explains how we collect, use, share, and protect your Personal Data when you use our services (mobile apps, websites, platforms).


2. Information We Collect
We collect the following categories of data:

  • Identifiers: Name, email, phone number, username, IP address.

  • Sensitive Personal Data (as per IT Rules): Passwords, payment information (processed securely via PCI-DSS compliant gateways).

  • Usage Data: Browsing history, device details (OS, browser type), interactions with our Services.

  • Inferences: Preferences based on your activity.

Consent: By using MixaPlay, you consent to the collection and processing of your data as described here. Explicit consent is sought for Sensitive Personal Data.


3. How We Use Your Information

  • To create/user accounts and provide Services.

  • To communicate updates, offers, or security alerts (opt-out available).

  • To personalize content and improve Services.

  • To comply with legal obligations (e.g., tax laws, court orders).


4. Data Sharing & Third Parties
We share data only:

  • With service providers (e.g., payment gateways, cloud storage) under strict contracts.

  • For legal compliance (e.g., government authorities under IT Act).

  • During business transfers (mergers/acquisitions), with prior notice.

Cross-Border Transfers: Data may be stored/processed in India or other jurisdictions with adequate protections as per Indian law.


5. Your Rights (Under DPDPA & IT Act)

  • Access/Correction: Request a copy of your data or rectify inaccuracies.

  • Deletion: Ask us to delete your data, subject to legal requirements.

  • Consent Withdrawal: Withdraw consent via account settings or by contacting us.

  • Grievance Redressal: Contact our Grievance Officer (details below).

Submit Requests: Email [[email protected]] with "Data Request" in the subject. We will respond within 30 days.


6. Data Security
We implement ISO/IEC 27001-compliant measures, including encryption, access controls, and regular audits, to protect your data.


7. Children’s Privacy
Users under 18 must obtain parental consent. We do not knowingly collect data from minors without verification.


8. Data Retention
Data is retained only as long as necessary for the purposes stated or to meet legal obligations (e.g., financial records for 6 years under tax laws).


9. Cookies & Tracking Technologies
We use cookies to enhance user experience. You can manage preferences via browser settings. Continued use implies consent.


10. Grievance Officer
As per IT Rules, contact our designated officer for privacy concerns:
Name: [Insert Name]
Email: [[email protected]]
Address: [Insert Registered Office Address in India]


11. Policy Updates
We will notify users of material changes via email or in-app alerts. Continued use after updates implies acceptance.


12. Jurisdiction
This Policy is governed by Indian law. Disputes will be subject to the exclusive jurisdiction of courts in [Insert City, State].

Contact Us:
For questions or to exercise your rights:
Email: [[email protected]]
Postal Address: [Insert MixaPlay Office Address in India]