Terms of use

1. Acceptance of Terms

By accessing or using Mixaplay ("Platform"), operated by [Your Company Name] ("Mixaplay"), you agree to comply with these Terms & Conditions ("Terms"), all applicable Indian laws, and regulations. Continued use constitutes acceptance of any amendments. Users under 18 are prohibited.


2. User Responsibilities

  • Account Integrity: Provide accurate information; maintain confidentiality.

  • Prohibited Content: No content that is unlawful, defamatory, obscene, infringing, harmful to minors, or violates privacy/publicity rights.

  • Conduct: No harassment, hate speech, or activities inciting violence. Comply with the IT Rules, 2021, and the Indian Penal Code, 1860.


3. Content Policies

  • User-Generated Content: Users retain ownership but grant Mixaplay a non-exclusive, worldwide license to host, distribute, and modify content.

  • Prohibited Content:

    • Content violating Indian law (e.g., hate speech under Section 153A IPC, obscenity under Section 292 IPC).

    • Child exploitation material (POCSO Act, 2012).

    • Infringing copyrights/trademarks (Copyright Act, 1957; Trademarks Act, 1999).

  • Moderation: Mixaplay reserves the right to remove content violating these Terms or Indian law.


4. Intellectual Property

  • Copyright Compliance: Follow the Copyright Act, 1957. To report infringement, submit a written notice to [Designated Agent Email] with:

    • Proof of ownership.

    • Description of infringing material.

    • Contact details.

  • Trademarks: "Mixaplay" and associated logos are trademarks. Unauthorized use is prohibited.


5. Privacy & Data Protection

  • Data Collection: Governed by our Privacy Policy and the Digital Personal Data Protection Act, 2023 (when enacted). We collect data for service provision, analytics, and legal compliance.

  • User Rights: Access, correct, or delete personal data. Withdraw consent via [Contact Email].

  • Children’s Data: No intentional collection from users under 18.


6. Grievance Redressal

  • Grievance Officer:
    Name: [Name]
    Email: [Email]
    Address: [Registered Office Address]

  • Process: Report violations to the Grievance Officer. Acknowledgment within 24 hours and resolution within 15 days per IT Rules, 2021.


7. Payments & Refunds

  • Subscriptions: Auto-renewing subscriptions (monthly/annual) require prior cancellation.

  • Refunds: As per RBI guidelines and Consumer Protection Act, 2019. No refunds for partial periods.

  • Taxes: Inclusive of GST and other applicable taxes.


8. Disclaimers & Limitations

  • Service "As Is": No warranties for uninterrupted/error-free service.

  • Liability Cap: Mixaplay’s liability limited to INR [Amount] or fees paid (whichever lower). Excludes indirect/consequential damages.


9. Governing Law & Dispute Resolution

  • Jurisdiction: Subject to courts in [City, State], India.

  • Arbitration: Disputes resolved via arbitration under the Arbitration and Conciliation Act, 1996, in [City], India.


10. Amendments

Mixaplay may revise these Terms. Continued use post-update implies acceptance.


Contact: For queries, contact [[email protected]].